Frequently Asked Questions

Everything you need to know about shopping with Echo Water.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn apparel in its original packaging with tags attached. Please note that sale items are eligible for store credit only.

How do I determine my size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.

Are Echo Water garments sustainably made?

Yes, we prioritize ethical manufacturing and use organic or recycled materials in 80% of our collections to ensure high quality with a lower environmental impact.

Can I exchange an item for a different color?

Absolutely. You can initiate an exchange through our online portal. Once we receive your original item, we will ship out the new color free of charge.